Below you will find answers to some of our most Frequently Asked Questions. Simply choose from the categories below to quickly find an answer. If you still can’t find what you are looking for, a contact form will appear once you select a category.
For air terminal and prepare station pickups, you have a complimentary hold up time of 30 Minutes. We comprehend that there might be issues outside your ability to control that could prompt sudden postponements. By giving your flight or prepare points of interest after booking, your driver can track your landing time and will change your pickup time in like manner. In the event that there is a long deferral and the driver can’t hold up, we will get in touch with you to work out an option arrangement.
For exchange/one-way appointments, cancelation is for nothing out of pocket if there is over one hour left before the concurred pickup time. In the event that there is one hour or less before the concurred pickup time, the aggregate cost must be paid. For hourly appointments, cancelation is for nothing out of pocket if there are over 24 hours left before the concurred pickup time. In the event that there are 24 hours or less before the concurred pickup time, the aggregate cost must be paid. A cancelation must be finished by utilizing the wipe out component in our applications or site.
Your Credit Card is just charged 24 to 48 hours after the ride has occurred. When you have made your booking, we save the assets on your charge card with a pre-approval. Your card isn’t charged as of right now. This basic practice is additionally utilized by lodgings and rental auto organizations. In the event that you make a free cancelation, the approval will be naturally switched and your Credit Card won’t be charged.
On the site, tap on your name and select PROFILE starting from the drop menu. Under PAYMENT you can include or expel your charge cards. In the applications, you can discover your Visas in the PAYMENT page. To include another card, tap the in addition to sign in the upper right corner, and to erase one, tap the three dabs to one side of the card you need to dispose of and tap erase. Including another card won’t influence rides that are now reserved. Recently included Credit Card might be utilized for new appointments. In the event that you have booked up and coming rides with a charge card that you have evacuated and you might want to exchange these appointments to another credit card that you have included, please wipe out and rebook your ride with the right credit card. We as of now permit two charge cards for every private record.
It isn’t conceivable to add additional stops to a restricted/exchange booking. On the off chance that you wish to make at least one stopovers amid your ride, we suggest a hourly ride booking. If you don’t mind list the stops that you might want to make in the Notes for the driver box.
You can change the auto class, date, time and area of pickup, dropoff area, and extra data. To roll out improvements on the site, tap on RIDES at the highest point of the page and select the ride that you might want to roll out improvements to. You will then observe a page with the points of interest of your ride, where you can roll out improvements. To roll out improvements to your ride in one of our applications, select your next up and coming ride from the home screen or select RIDES to browse any of your up and coming rides. Once you’ve chosen a ride, you will see a screen with the ride subtle elements, and would then be able to roll out improvements to them. For one-way rides you can roll out improvements up to one hour before the pickup time, and for hourly rides you can roll out improvements up to 24 hours before the pickup time.
Call the Customer Care group and they will have the capacity to include your voucher. It would be ideal if you note you won’t have the capacity to add a voucher to a ride that has effectively occurred and been paid for.
The costs indicated are dependably per vehicle and incorporate all assessments, tips, and charges. The most extreme number of travelers and packs which can easily fit in every vehicle is appeared under every auto class. The quantity of travelers does not influence the cost.